Roamware: Predictive Roaming Analytics for Telecom Providers

Challenge Mobelium approached Think Design with a unique challenge to develop a new and intuitive Roaming Business Intelligence and Analytics Tool, which was compatible across different platforms – Web, Tablet & Mobile. In order to promote roaming services with maximum impact, there existed a necessity to identify sources of loss which could help in monetization […]

Globetouch Connect : Driving seamless global connectivity

The Challenge The goal of the leadership at Globetouch was to provide an M2M common services platform in the ecosystem, which could seamlessly support 2G, UMTS and LTERAN technologies provided by MNO or MVNE network. The current challenges included reducing the information overload on the platform, providing multilingual support at user level and providing a […]

Figo: Roaming, with no strings attached

Challenge A new opportunity in the context of data roaming was identified and proposed by the Globetouch team. As UX Practitioners, Think Design’s role was to tangibilize this idea into a seamless, usable and delightful product that is mature from the day it would be launched. Our Methodology A three day stakeholder workshop resulted in […]

GSMA Mobile Connect: Making authentication secure and powerful

The Challenge GSMA has developed Mobile Connect, a new standard in digital authentication, which helps mobile operators to manage consumers’ digital identities across multiple online services, ranging from access to content and services on the web through to more secure e-government and banking services. With a scope of work involving a demographically diverse and populous […]

Infozech: User-Centered Design for Telecom Industry Solutions

Challenge Infozech combines cloud-based technologies with a managed services approach to deliver unique solutions. Infozech’s iTOWERS is aimed at making it easier for passive infrastructure provider to remotely monitor the functioning of their tower sites.Providing deep and actionable analytics to telecom players in a consumable way, remained as a challenge to expand their scope and […]