Design in the age of digitization: The next agenda for industry 4.0

At OSRAM’s Berlin plant of manufacturing xenon lamps, more and more employees are sharing about their improved abilities to carry out their tasks faster and more efficiently with greater precision using an app on their mobile devices. The ticket manager (this new-digital application), which gives them their work assignments and keeps them constantly up to […]
Four types of death and how to avoid them?

In the last few months, I had travelled extensively and the memories I have are those of my connections with the people I met. I’m very lucky to have met entrepreneurs, executives, designers, thinkers, friends, family and many of those who were part of my journeys. Manifestations of my thoughts on meeting these people would […]
How to run a Service Design Workshop?

In this article, I’ll be speaking about how to run a service design workshop and a few tips and tricks to make it successful. You can read about the concept of service design and why you should practice service design here. Hari Nallan – March 2018 There are a plenty of frameworks and thoughts on the […]
Enterprise apps: Are we at an inflection point?

There has been significant change in the way enterprises work in the past decade, while digital technologies that power these enterprises are yet to keep pace with it. Are we now at a point of inflection? Hari Nallan – November 2017 Today’s Enterprises have: Teams that are geographically spread, with members working from various […]
How can persuasion strategy drive better conversions?

“How can I log into a loan app through Facebook? My friends will know I applied for a loan.” Namrata Dhanak – July 2017 “I needed money in 24 hours for a medical emergency.” “I can give them access to my bank account if I can get a quicker loan. But is there a […]
How to build compelling product-service ecosystems?

In terms ease of creating digital innovation, Pharma & Life sciences industry would perhaps figure among the last few. The reason for this is the exposure of the industry to regulations, sensitivity of information and its perceived importance to life, among others. That said there is no reason why this industry will be safeguarded from […]
Why to fail early and how?

I came across the concept of failing early a few years back when I understood the several facets of Design Thinking. A decade later, today, this is catching up like wildfire across established technology companies and start-ups alike. Let us get an understanding of why and how. Hari Nallan – July 2017 Challenges Associated with […]