Transforming Banking: Insights from Think Design’s Panel on User Experience

Transforming Banking: Insights from Think Design’s Panel on User Experience

THINK DESIGN

September 2024

At Think Design, we are passionate about elevating user experiences across all industries, especially in the dynamic world of financial services. Last week, our Design Studio Head, Sachin Pisharody, had the opportunity to participate in an insightful panel discussion on UX for Financial Services – Crafting Physical, Phygital & Digital Experiences alongside esteemed industry leaders Dr. Anusmita Das from IIT Hyderabad and Mr. Satish Rao, DMD of SBI.

The panel discussion provided a unique platform to explore the importance of user experience in financial services, focusing on digital and branch touchpoints. As an industry leader in UI UX design, we brought our expertise and perspective to the table, while Dr. Das and Mr. Rao shared valuable insights from the academic and banking domain, respectively.

One of the key takeaways from the discussion was the critical importance of understanding diverse viewpoints to enhance user experience across both physical and digital channels. We believe this holistic approach is vital for delivering seamless and satisfying interactions in the financial services sector.

At Think Design, we are committed to applying these learnings to create user-centric solutions that elevate the financial experience. Through our expertise in crafting interfaces and interactions that manifest user needs, business goals, and technological feasibility, we have delivered experience-driven transformations across industries like Banking, Insurance, Healthcare, Education, and more.

Transforming Banking