Our Strategy
The Thinker Approach
We embarked on the project with a stakeholder workshop to align on the process and dependent requirements.
The workshop helped create a vision for the project as we discovered all the unmet needs of existing and potential users of the platform.
We proceeded with an extensive research of the direct and indirect competitors. Benchmark analysis helped us attain industry insights which we incorporated when working on design directions.
Insights We Drew/ Insights Inferred
We recognized the need for a cohesive framework that would allow every member of the organization to access any process within the tool and eradicate issues such as inefficient manual interactions, slow issue resolutions, and inflexible sub-systems.
We finalized the governance models and data-sharing mediums. Collective insights also allowed us to zero in on the ideal scenarios and environments for the platform, helping us identify the key features of the system.
Key Strategic Interventions
Cloud-Based Browser Ecosystem
To bring IT operations out of the organization system, allowing it to focus on generating higher profits and grant other organizations a 360-degree enterprise management tool.
Real-time Process Automation
Optimizing workflow management for enhanced user efficiency and experience.
Reinvented User Flows
Accommodating every user across enterprises, regardless of the company hierarchy and level arrangements, into user-personalized processes and workflows.
Third-Party Tool Integration
Enabling organizations to seamlessly access other tools for business processes while using the platform.
KEY FEATURES
01
Tech Platform
A complete product suite was designed for modeling, automating, managing, simulating, and executing business processes across multiple organization sectors and divisions. This feature allows enterprises to enjoy seamless workflow management within one tool.
02
Process Simulation
Process Designer allows process owners to configure and simulate business processes across divisions easily to improve efficiency.
03
Custom App Builder
The app builder—including various features such as form builder, rule engine, workflow manager, and more—was designed to be highly customizable to empower the user in creating required apps efficiently.
04
Global Inbox
A universal inbox is integrated to manage all messages, notifications, and request approvals effortlessly.
05
Analytics and Reporting
Senior and executive management can now easily monitor KPIs and dashboards, integrated on a separate layer comprising all processes to facilitate enhanced decision-making capabilities.
06
Built-In Templates
Customizable pre-defined templates on the tool pose as a helpful foundation for users to build over and get kickstarted with their process-building tasks for their organization.
07
Dictionary
This configurable dictionary allows instant translation of all the data, labels, and text on the tool’s interface based on users’ choices.
DESIGN ACTIVITIES
Consulting
Stakeholder
Workshop
Conceptualization
Wireframing
Visual Design
Front End
Development
Dev. Coordination
Product Impact & Outcomes
The project is live and being used internally within Agility and its sister companies.
