Reliance Smart Money: Redefining The Investment Category

Industry

Banking & Financial Services

Platforms

Web, Mobile

Expertise & Services

Service Design, UI UX Design

Reliance Securities, the broking arm of Reliance Capital, is one of India's leading retail broking houses, providing customers with access to equities, derivatives, currency, IPOs, mutual funds, bonds, and corporate FDs amongst others.

The leadership envisioned an innovative investment platform that would redefine the way investments are understood and used. Reliance Smart Money was, thus, conceptualized as a groundbreaking, innovative, and completely online solution that consumerizes complex investment decisions.

To design the platform, Reliance onboarded Think Design as a design partner.

Reliance Smart Money

Our Strategy

The Thinker Approach

We embarked on the project by conducting a workshop involving every stakeholder to understand the intent behind the vision clearly. During the workshop, we conducted research, analysis, and documentation leading to a strategy that defined tangible elements of the product.

On deep-diving through the competitive landscape, we discovered many gaps that weren’t addressed. This helped us arrive at product propositions and later, features that differentiated our product from others.

Insights We Drew/ Insights Inferred

On studying industry competitors and learning more about the users helped us understand that the investment sector is a complicated system. To reinvent the wheel, it was important to make the interface and navigation simple.

Being an investment platform, visualized as an e-Commerce platform required specific attention to IA.

Key Strategic Interventions

Simplification of the Interface

For a comfortable experience in an investment portal, the design across the platform was crafted to be akin to something they’re used to, an e-commerce platform.

Aggregation of Financial Solution

Designed to be a one-stop solution for all the financial and investment needs of a user.

Robo-Advisory

AI-based tools to help users navigate and understand the platform better.

KEY FEATURES

01

Baskets

We designed pre-set plans that the user can choose when looking for relevant investment options on the platform. These Baskets were divided into several categories based on the users’ requirements, offers, plans, etc., including House Planning, Child Care, Diwali, Top 10 Stocks, Curated By Experts, Tax Savings Baskets, etc.

02

Pre-Filtered Plans

We worked on creating pre-curated plans for users. These are recommended as they search for investment solutions under specific filters. This helpes reduce search time and bounce rates.

03

Stock Filters

We pioneered the system to filter stocks across several categories and specifications to give users an easy-to-use and navigate interface when looking for something as important as stocks to invest in.
This paired with the card-based approach made the experience better. The card-based approach allowed users to view more information at a glance and allowed us to fully highlight essential criteria that is used when investors shortlist stocks of interest.

04

Multiple Cart Management

Mutual funds buying processes are different from investments which in turn vary from stock trading. To avoid the hassle of executing different buying processes, we made the exprocess easier for the investors. With a multi-cart management feature, users can execute an order in one order.

05

Robo Assist

We designed the feature that allows users to create a selective and personalized query as their investment goal. The automated module provides them with relevant investment plans that can help them achieve their goals.

DESIGN ACTIVITIES

Consulting

Stakeholder
Workshop

Conceptualization

Wireframing

Visual Design

Front End
Development

Dev. Coordination

Outcome and Impact

Reliance Smart Money web application was launched to its audience in November 2017. After the success of the web application, mobile apps made their way into the app stores, the following year.

AWARDS

iF Design Award 2018
GOOD DESIGN AWARD 2018
RELIANCE SMART MONEY
E-commerce like simplification for choosing investment products.
RELIANCE SMART MONEY
Subtle visual cues adding credibility to recommended stocks.
RELIANCE SMART MONEY
E-commerce like simplification for choosing investment products.