Zee5: Defining New-Age Entertainment For The Indian Audience

Creating a cross-platform environment for an evolved user entertainment experience

Industry

Media and Entertainment

Platforms

Responsive web, iOS and Android Mobile application, Android TV

Expertise & Services

UI UX Design

Zee Entertainment is the largest media conglomerate in India that caters to sectors namely, television, print, internet, film, and businesses related to mobile content, operating 45 channels worldwide.

The leadership at Zee envisioned creating a new digital platform that would be all-encompassing and available as native applications, on the website, Smart TV, and the Set Top Box. The idea was to create a global OTT platform that caters to all 5 senses, supporting HD content with seamless streaming for 100s of concurrent consumers.

Thus, Zee Entertainment partnered with Think Design to redefine digital entertainment.​

Zee5

Our Strategy

The Thinker Approach

Channeling our expertise and experience of working on OTT platforms into the project, our team was agile in understanding the vision and requirements through a stakeholder workshop. This helped us align with the leadership at Zee effortlessly.

User needs were then studied followed by an extensive competitor analysis to thoroughly understand the gaps in the market scenario and how Zee could close them.

Insights We Drew/ Insights Inferred

Since the OTT environment was envisioned to be delivered across platforms, we realized it would be essential to create a single workflow that adheres to different platform guidelines to maintain cross-platform consistency. This was, hence, our primary focus.

Key Strategic Interventions

Efficient Navigation

With clear and precise navigation, each feature of the platform(s) was made accessible.

Cohesive Visual Experience

Developed a unified design system using an easy-to-grasp-and-use design language.

Cross-platform Consistency

To enable users to enjoy a cohesive experience across all Zee5 platforms.

Designing For A Unique Monetization Model

With multiple programs and augmented products fighting for screen space, a diverse product-centric approach was adopted.

KEY FEATURES

01

Comprehensive TV Guide

  • In order to design live TV and accommodate varying interactions, a different approach was adopted compared to the web and mobile interfaces.
  • Clear distinction and understanding of the optimal layout and structure enabled us to make key focus elements easy to access for viewers, improving customer satisfaction.

02

Personalized Profiles

Users can now store an array of content under several categories such as watchlists, favorites, followed shows, and more which can be accessed easily through a profile dropdown. Setting show reminders is now also a part of profile personalization.

03

Enhanced Browsing System

Browsing was made relevant for the users by weaving content through the platform efficiently. Filters for videos were integrated based on the time interval of content to be streamed. Navigation through the platform was enhanced to improve user experience.

04

Multi-Platform TV

Zee5, the entertainment collective, was designed to delight across four user platforms—iOS, Android, Android TV, and responsive web application. The same was contextualized to ensure a relevant and cohesive brand and user experience.

05

Design Neutrality

As an over-the-top output personal application, efforts were made to cater to all kinds of content; in a design-neutral way to maintain consistency across extreme use cases of both western and Indian audiences.

DESIGN ACTIVITIES

UX and
Strategy workshop

User Research

Competition
Analysis

Content Structure
Audit

Prototyping

Wireframes

Visual System

Front End
Development

Application
Development

Outcome and Impact

The Z5 OTT apps were launched across platforms in the last quarter of 2017.

ZEE5
Omni-channel experience across entertainment touchpoints.
ZEE5
Defining and designing delightful player UI.
ZEE5
Setting a unique visual language for the core Persona of apps.