UX in the times of AI: Trusting Intelligence

This post is a sequel to an earlier one titled ‘UX in the times of AI: Designing with Bots’. In this post, we will look at a few philosophical aspects of cyber consciousness, collective intelligence or machine intelligence and the design considerations that must be looked at in conjunction with trusting this technology. Hari Nallan […]
Better User Experience through user engagement

A friend recently asked me what my most used app was. It was an interesting question to ponder. I use Slack, Google News, Instagram, LinkedIn and Facebook everyday, but none of them come close to how much time is spent using Spotify. I like to use it in the morning along side my Ultimate Ears […]
UX in the times of AI: Designing with Bots

This is Part 1 of my series on How AI would impact UX and vice versa. This write up covers different facets of chat bots and the resulting experiences. Hari Nallan & Symran Bhue – July 2017 In an Artificially Intelligent world, pairing future-tech and design will result in incredibly innovative products which will transform […]
5 approaches to superior Enterprise UX

IT powered enterprises have come a long way, from digitizing operations and streamlining processes in the last decade to automation, data intelligence and resource optimization today. In this context; and being at the helm of affairs strategizing enterprise UX work at my company, I have a few insights to share. Hari Nallan – October […]