A Service Design Workshop Framework for 2026: Deepali Saini
Running a service design workshop isn’t just about gathering people in a room and brainstorming ideas. Over the years, I’ve learned it’s about orchestrating cross-functional collaboration that transforms systemic challenges into actionable innovation. Whether you’re redesigning an existing service or conceptualizing something entirely new, the workshop you facilitate can be the difference between incremental tweaks […]
The IDBI Federal Transformation Story
Once upon a time, life insurance policies were sold only through agents. I bought my first policy eight years ago on 31st March. I needed a tax-saving investment; my trusted advisor sold me insurance. It took me a few years to realize that there were better options. Namrata Dhanak – October 2017 Life insurance […]
How to build compelling product-service ecosystems?
In terms ease of creating digital innovation, Pharma & Life sciences industry would perhaps figure among the last few. The reason for this is the exposure of the industry to regulations, sensitivity of information and its perceived importance to life, among others. That said there is no reason why this industry will be safeguarded from […]
Dear Pharma industry, wake up to Digital!
In terms of ease of creating digital innovations, Pharma & Life sciences industry would perhaps figure among the last few. The reason for this is the exposure of the industry to regulations, sensitivity of information and its perceived importance to life, among others. That said there is no reason why this industry will be safeguarded […]
UID Rollout: The First Step in Leveraging Technology for Healthcare
Hari Nallan, Cofounder and CEO, Think Design Collaborative Pvt Ltd in an interaction with Ekta Srivastava, HealthTechnology magazine. This interview appeared in Health Technology magazine, in May 2016. Hari Nallan – May 2016 In your opinion, what role do emerging technologies like Big data play in the current technology adoption for healthcare vertical? With […]