AI Powered Services: A Disruptor Around the Corner

Services have come a long way in the last two decades: From human enabled, personal and intelligent to what we know as services today: self-serviced, cloud hosted and technology powered services. The question I want to raise here is: With the penetration of AI, will those services become bot enabled, personal and intelligent? Hari Nallan […]

Enterprise apps: Are we at an inflection point?

Inflection Point in Enterprise Apps.

There has been significant change in the way enterprises work in the past decade, while digital technologies that power these enterprises are yet to keep pace with it. Are we now at a point of inflection? Hari Nallan –   November 2017 Today’s Enterprises have: Teams that are geographically spread, with members working from various […]

UX in the times of AI: Trusting Intelligence

This post is a sequel to an earlier one titled ‘UX in the times of AI: Designing with Bots’. In this post, we will look at a few philosophical aspects of cyber consciousness, collective intelligence or machine intelligence and the design considerations that must be looked at in conjunction with trusting this technology. Hari Nallan […]

UX in the times of AI: Designing with Bots

This is Part 1 of my series on How AI would impact UX and vice versa. This write up covers different facets of chat bots and the resulting experiences. Hari Nallan & Symran Bhue – July 2017 In an Artificially Intelligent world, pairing future-tech and design will result in incredibly innovative products which will transform […]

How to build compelling product-service ecosystems?

In terms ease of creating digital innovation, Pharma & Life sciences industry would perhaps figure among the last few. The reason for this is the exposure of the industry to regulations, sensitivity of information and its perceived importance to life, among others. That said there is no reason why this industry will be safeguarded from […]

Why to fail early and how?

I came across the concept of failing early a few years back when I understood the several facets of Design Thinking. A decade later, today, this is catching up like wildfire across established technology companies and start-ups alike. Let us get an understanding of why and how. Hari Nallan – July 2017 Challenges Associated with […]

Dear Pharma industry, wake up to Digital!

Digital Awakening: Pharma Industry Evolution.

In terms of ease of creating digital innovations, Pharma & Life sciences industry would perhaps figure among the last few. The reason for this is the exposure of the industry to regulations, sensitivity of information and its perceived importance to life, among others. That said there is no reason why this industry will be safeguarded […]

5 approaches to superior Enterprise UX

Enterprise UX excellence: Five impactful approaches for success.

IT powered enterprises have come a long way, from digitizing operations and streamlining processes in the last decade to automation, data intelligence and resource optimization today. In this context; and being at the helm of affairs strategizing enterprise UX work at my company, I have a few insights to share. Hari Nallan –   October […]

UID Rollout: The First Step in Leveraging Technology for Healthcare

UID Rollout: First Baby Step Revealed.

Hari Nallan, Cofounder and CEO, Think Design Collaborative Pvt Ltd in an interaction with Ekta Srivastava, HealthTechnology magazine. This interview appeared in Health Technology magazine, in May 2016. Hari Nallan –   May 2016 In your opinion, what role do emerging technologies like Big data play in the current technology adoption for healthcare vertical? With […]